Several Vera Water and Power customers were targeted by phone scammer this week. According to reports, Vera customers received phone calls. The callers threatened to disconnect Vera customers’ power unless they made an immediate phone payment. Vera Water and Power never calls the customer to demand phone payment.
Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers. Raising awareness and educating customers about scams is Utilities United Against Scams (UUAS) top priority. UUAS will continue to help spread awareness of suspicious behaviors and the evolving tactics that scammers use to target customers. It is important that customers call their utilities directly to check on the status of their accounts if they are ever unsure about the authenticity of a caller or the identity of a service worker, or if they suspect any fraudulent activity.