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How do I receive payment assistance?

Average Payment Plan

APP assists you with your monthly bill by allowing you to pay the same amount each month for your utility services. Call our office at (509) 924-3800 for more information on how you can start an Average Payment Plan.

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Office Location 601 N Evergreen Road Spokane Valley, WA 99216 Directions to Office
Summer Office Hours (Starting 6/8/26) Monday-Thursday 7:30 a.m. to 5 p.m. Friday 7:30 a.m. to 11:30 a.m.
Mailing Address PO Box 630 Spokane Valley, WA 99037
Phone Number (888) 774-8272
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© 2026 Vera Water & Power
A Powerful Creation
  • Your Account
    • Ways to Pay
    • Pay My Bill Online
    • Billing Policies
    • Understand My Bill
    • Payment Assistance
    • New Customer
    • Moving
    • Submit Changes
    • Submit a Water Meter Read
    • Frequently Asked Questions
  • Outages
  • Services
    • Electric
    • Water
    • Community Solar
    • Street Lights
    • Interconnections
    • Service Area Map
    • New Service Application
    • Service Responsibilities
    • Rates
  • Safety
    • Call Before You Dig
    • Electrical Safety
    • Generator Safety
    • PowerTown Electrical Safety Demos
    • Water Quality
    • Wildfires
  • Rebates & Savings
    • Residential Incentives
    • Commercial Incentives
    • Find a Contractor
    • Are You a Contractor?
    • Homeowners Resources
    • Product Guides
  • About Us
    • Facts About Vera
    • Careers
    • Customer Newsletters
    • History
    • Board of Directors
    • Agendas & Minutes
    • Annual Reports
    • News & Events
    • OMNIA Master Intergovernmental Cooperative Purchasing Agreement (PDF)
    • Requests for Proposals
  • Report an Outage: (888) 774-8272
  • Account Login