Water Service
Are you curious about who handles what when it comes to our water service? Let’s break it down – think of it as sharing yard duties, but for water.
Customer Responsibility
Your slice of the pie, or in this case, the area shaded in that light brown on the images below, includes a few things you’ll want to keep an eye on. This area is like your personal garden of water responsibility.
- Shut-off valve: It includes the house shut-off valve, which is your go-to for turning the water off to your home. Pretty handy during a plumbing emergency or when you’re doing some home improvements.
- Service line: That’s the pipeline that brings the water right to your place.
- Sprinkler control valve box: The sprinkler control valve box with backflow preventer keeps your sprinklers running right and your drinking water safe from contamination.
- Water meter: Your water meter, your window into water use.
Vera Water & Power’s Responsibilities
Now, on to our part– marked in that deeper shade of brown. Our responsibilities include the system infrastructure.
- Water main and corporate stop valve: We are responsible for the water main, which is the primary pipeline supplying water to your neighborhood, and the corporation stop valve, part of the system that controls the flow of water in the larger pipes.
Think of it kind of like a team project. We both have our parts to play to keep the water flowing. If you ever have questions about your part, or spot something concerning in ours, don’t hesitate to drop us a line. We’re here to help. Whether it’s a quick question or you need some guidance, remember, help is just a phone call away. Together, we’ve got this water thing down!
Property with The Water Meter in The Basement
You are responsible for the area indicated in the lighter brown and noted in lighter text. This includes the house shut-off valve and water meter and the service line. Vera’s responsibility area is the darker brown and noted in darker text and includes the water main and corporation stop valve.

Property with An Outdoor Water Meter
You are responsible for the area indicated in the lighter brown and noted in lighter text. This includes the house shut-off valve, service line, sprinkler control valve box with backflow preventer and water meter. Vera’s responsibility area is the darker brown and noted in darker text and includes the water main and corporation stop valve.
