If you’re struggling to pay your bills, please remember you don’t have to face it alone. There are resources designed to lend a helping hand when you need it most!
Vera’s Credit Department
If you need assistance with payment arrangements, our credit department is here to help you. If you need an extension on your bill, please contact the owner or manager of your property to request permission. Once we receive authorization, we will be more than happy to assist you. To make a credit arrangement, please get in touch with our credit department at email.
Spokane Valley Partners
Spokane Valley Partners offers emergency assistance funds of up to $75 once a year for our Vera customers. You can reach them at (509) 927-1153, extension 12.
SNAP (Spokane Neighborhood Action Programs)
SNAP offers assistance funds specifically designed to help during the heating season. You may qualify for their support depending on your household income and the number of people in your home. It’s important to note that eligibility and funding availability with SNAP can vary, so it’s best to confirm your eligibility by calling them at 509-456-SNAP. They’ll gladly guide you through the process and provide further details.
2-1-1 Washington Information Network
For a full range of health and human service information, referrals, and other assistance, you can contact the Washington Information Network 211. This easy-to-remember number is available for anyone seeking support.
Energy Efficiency Programs We offer various energy efficiency programs to help you save money in the long run. We provide rebates for residential hot water tanks, windows, insulation, and more. Contact Efficiency Services Group (ESG) at (888) 883-9879 to learn more about these programs and incentives.