Show all alerts

Knowledge Base

How do I setup an account?

Renters

Notice of occupancy change will only be accepted from the property owner or the property manager in writing at least 3 business days in advance. The minimum information required:

  • Transfer date
  • Names of all responsible parties
  • Contact information for the tenants
  • Forwarding address for the previous tenant, if applicable

Owners

If you are moving in, out or closing your account, requests will only be accepted from the closing agent or another responsible closing party. The notice must be provided at least three business days in writing prior to the date of transfer or closing. The minimum information required:

  • Closing date
  • The names of all responsible parties
  • Contact information for the new owners
  • Forwarding address for the previous owner
Sign up for our newsletter Get updates

View Newsletter Archive