Home Frequently Asked Questions

Frequently Asked Questions

Have questions? Find the answers here using our extensive knowledge base. Discover information about your Vera account, our services, company information, and more.

Top Questions

When is my bill due?
Am I allowed to attach signs to power poles?
What part of my water service am I responsible for?
What are the main causes of power outages?
Where can I get outage updates?
How do I contact Vera?
Do you have any rebates?
Why do my ice cubes taste funny?
How can I save energy on my refrigerator and freezer?
What is the toll free phone number?