Home Frequently Asked Questions

Frequently Asked Questions

Have questions? Find the answers here using our extensive knowledge base. Discover information about your Vera account, our services, company information, and more.

Top Questions

Am I allowed to attach signs to power poles?

What part of my water service am I responsible for?

Why do my ice cubes taste funny?

What are the main causes of power outages?

Where can I get outage updates?

How can I save energy on my water bed?

How do I contact Vera?

How can I save energy on my refrigerator and freezer?

When is my bill due?

Do you have any rebates?