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Frequently Asked Questions

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Top Questions

When is my bill due?

Am I allowed to attach signs to power poles?

Where can I get outage updates?

What part of my water service am I responsible for?

How do I contact Vera?

Why do my ice cubes taste funny?

What are the main causes of power outages?

What is the water hardness?

What do you do when you see lightning or hear thunder?

How can I fight power vampires?