Home Frequently Asked Questions

Frequently Asked Questions

Have questions? Find the answers here using our extensive knowledge base. Discover information about your Vera account, our services, company information, and more.

Top Questions

Am I allowed to attach signs to power poles?

What part of my water service am I responsible for?

Why do my ice cubes taste funny?

When is my bill due?

How do I contact Vera?

What are the main causes of power outages?

Do you have any rebates?

How can I prevent frozen water pipes?

How can I save energy on my water bed?

What’s the difference between a power strip and a surge protector?