Homegrown Utility • Neighborhood Owned

woman with a laptop looking at a paper statement from her utility provider

Upgraded online payment processor partner

After a careful evaluation, we found that the web payment portal process was not working as well as it should. We want to remedy that in our goal to provide an excellent customer experience by partnering with a new payment processor.

As part of this upgrade, you will need to delete any saved payment method(s) you may have and re-enter it or add a new one. You can continue to use the same payment method you have in the past; however, you will have to re-enter that information. Your payment information will remain safe and secure through this update.

How to update your payment method(s)

Our Rates

When it comes to value, publicly owned utilities provide some of the best prices for power. Our electric rates are half the cost of the national average.

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Annual Water Quality Report

Vera’s high-quality drinking water passes the test.

2020 Water Report

Construction Requirements

Are you building new construction in the Vera Water and Power service territory?

New Construction Requirements

Frequently Asked Questions

Discover information about your Vera account, our services, company information, outages and more.

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