Temporary online payment portal interruption Friday, Nov. 3 at noon through Monday, Nov. 6, 2023, at 7 a.m.

Posted: October 30, 2023 at 1:08 pm

We are upgrading our customer account online experience to better serve you. As part of this enhancement, our computer systems will be temporarily unavailable.

Downtime window:

Starting from Friday, Nov. 3, 2023, at noon through Monday, Nov. 6, 2023, at 7 a.m. Pacific time, our computer systems will be unavailable.

During this period, you will not be able to access your customer account, complete transactions, or manage your account online.

Once the maintenance is complete, you’ll have access to a revamped customer account online experience with improved features and enhanced functionality.

We appreciate your patience and understanding during this upgrade process.

Should you require any assistance or have any urgent matters, please reach out to our customer support team via phone or email. We will be happy to assist you.